Returns & Exchanges
At Skin Deep, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return window for products in their original condition. Please note that for hygiene reasons, skincare items must be unopened and seals intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return to generate a unique Return Authorization number.
- 2.Pack Securely
Place the unused products in their original packaging, ensuring they are cushioned to prevent damage during transit.
- 3.Ship the Package
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.